What services does your water restoration company offer?

We provide water restoration, food cleanup, sewage backup cleanup, mold remediation, structural drying, and emergency water extraction.

Are you available 24/7 for emergencies?

Yes, we offer 24/7 emergency services because water damage requires immediate attention to prevent further damage and mold growth.

Do you work with insurance companies?

Yes, we assist with insurance claims and can work directly with your provider to streamline the process.

Water Damage & Restoration Process

How quickly should I call after water damage occurs?

Immediately! The longer the water sits, the more damage it causes (mold can grow in 24-72 hours depending on the category of water).

What should I do while waiting for the restoration team?

Turn off the water source if possible.

Remove excess water with towels or a wet vacuum (if safe).

Move valuables and furniture to a dry area.

Avoid using electrical appliances in wet areas.

How long does the water damage restoration process take?

It depends on the extent of the damage, but typically 3-5 days for drying, with repairs taking longer if reconstruction is needed.

Will you need to remove my flooring or drywall?

Not always, but porous materials like carpet pad, insulation, baseboard, and heavily soaked drywall may need removal to prevent mold.

Mold & Health Concerns

Does water damage always lead to mold?

Not always, but if Category 1 water isn’t properly drained after 72 hours, mold can develop. We use industrial grade dehumidifiers and air movers to prevent it.

Is the water from a broken pipe or flood safe?

Category 1 (clean water) from water supply lines is safe initially but can become contaminated.

Category 2 (mildly contaminated water) from a washing machine drain or dishwasher safe if disinfected properly and dried quickly by professional.

Category 3 (grossly contaminated water) from sewage or floods are hazardous and require professional cleanup.

Do you handle mold remediation?

Yes, we offer mold inspection, removal, and prevention services to ensure your property is safe.

Insurance & Costs

How much does water damage restoration cost?

Costs vary based on damage severity, but minor cleanup may start at $500—$1,500, while major restoration can exceed $5,000+.

Will my insurance cover water damage?

It depends on your policy. Sudden incidents (burst pipes) are often covered, but neglect or flooding may require a separate flood insurance.

Do you provide free estimates?

Yes, we offer free inspections and estimates to assess the damage.

Prevention & Maintenace

How can I prevent water damage in the future?

Regularly inspect plumbing, maintain gutters, install a sump pump, and monitor appliance hoses.

What are signs of hidden damage water?

Musty odors, peeling paint, warped floors, stains on walls/ceilings, and unexpected high water bill.